www.cultstore.gr is the online store responsible for sale of the
company”s products trading under the name “AKRIVOS GEORGE” and business registry number 022456954000 (hereinafter, for
the sake of brevity, referred to as “AKRIVOS GEORGE”), with registered offices
in Lamia, at 2-4, Diakou Street (Tax
Reg. No.:130573492/Lamias Commercial Companies’ Tax Office).
The company’s concern is to set out the terms and conditions
governing the rights and obligations of AKRIVOS GEORGE as the owner of its online
store at www.cultstore.gr , for all visitors to its web pages, so that you can
enjoy the best service possible when searching or buying products from its
All transactions made through www.cultstore.gr are governed by
international and European legislation regulating issues pertaining to e-commerce,
as well as by Greek Law pertaining to Consumer Protection (Law 2251/1994),
which regulates matters related to distance selling.
Make sure you agree to the following terms and conditions, since
your use and navigation of our website www.cultstore.gr implies explicit and
unconditional consent and agreement with them.
1. TERMS & CONDITIONS
“AKRIVOS GEORGE” undertakes the obligation to inform users of any
amendments or any other changes on the appropriate page of the e-shop website.
“AKRIVOS GEORGE” reserves the right to update or unilaterally amend the present
terms and conditions of the transactions made via the e-shop, in accordance
with its needs and commonly accepted commercial practices.
Changes to terms and conditions do not apply to orders which are
already in progress.
2. PERSONAL INFORMATION
Any user may browse the online store www.cultstore.gr without
providing any personal information. The cases where we will need some personal
details (name, email address, shipping address, phone, etc.) is generally for
processing of your order.
The personal information you provide to the online store
www.cultstore.gr is kept solely and exclusively for reasons relating to our
transactions with you, for communication purposes and for improvement of
services provided, and may not be used or given to third parties (with the
exception of competent authorities as provided for by law). The online store
www.cultstore.gr operates in accordance with applicable Greek and EU
legislation and keeps a secure record of your personal data for as long as you
are registered with any www.cultstore.gr service. This information is deleted
after termination by any means of the transactional relationship.
In addition, you may at any time, if there is a reason, proceed to
make changes to the personal information you have given us, or restrict or
remove the use of a part of this information by completing the appropriate
electronic submission form. In any event, we inform you of your rights to
access and opposition in accordance with Articles 12 and 13 of Law 2472/1997.
The online store www.cultstore.gr may periodically use your e-mail
to inform you of the availability of similar products and services on the site.
In the event, however, that you do not wish to receive such messages, please
submit your request to us at [email protected]
The online store www.cultstore.gr gives the highest priority to
protection of your personal data and your online transactions and takes all
necessary measures using the most modern and advanced methods to ensure maximum
safekeeping. All information related to your personal details and transactions
are secure and confidential. Security at the online store www.cultstore.gr is
achieved by the following means:
The online store www.cultstore.gr uses SSL technology (Secure
Sockets Layer). This specific protocol, SSL (Secure Sockets Layer), is now the
global standard for certification of online sites. With this technology, any
information you enter on our site is encrypted/encoded before it comes online,
thus protecting personal information during transmission. Furthermore, all
information sent using SSL are protected by a mechanism that automatically
checks whether data has been changed in transit.
Encryption is basically a means for encoding information until it
reaches the recipient, who will be able to decode it using the appropriate key.
CUSTOMER IDENTIFICATION - PERSONAL SAFETY
Additional personal security is provided by the user name and
password you provide when register with www.cultstore.gr This way, on each
occasion your access to your personal details is kept absolutely secure.
When you are placing your order, once you have logged in using
your user name and your personal security code (password) to the www.cultstore.gr
online store, communication between your computer and our systems are protected
by 128-bit encryption. That is, every time you send information to the system,
your browser encrypts it first using a 128-bit key, and then sends the data to
Just as you are careful with your credit card transactions and do
not share your PIN number with anyone, so should you keep your passwords safe
and not share them with third persons, so that you can avoid the risk of this
information falling into the hands of parties unknown to you.
Tip: When creating your personal security code (password) choose
one which uses symbols and alphanumeric characters. For security reasons you
should change your password at regular intervals and avoid using easily
identifiable codes (e.g. phone number, birth date, etc.).
4. ITEMS FOR SALE - INFORMATION PROVIDED
“AKRIVOS GEORGE” is fully committed to the provision of complete
and accurate information relating to products available for sale. You can
normally access detailed information about each item by following the website
search instructions and "clicking" on the respective products,
subject to any typographical errors that have escaped our attention or occur
without intent, or are due to website downtime for technical or other reasons.
For all products listed in the online store at www.cultstore.gr
there are indications showing current availability. In all cases it should be
made clear that the delivery time of your order is subject to the availability
of items at our warehouse. If the item is not available there will be prompt
notification of non-availability.
5. INTELLECTUAL PROPERTY
The online store www.cultstore.gr and all of the content of its
web pages (photos, text, graphics, services, products, names, images, logos and
trademarks that represent “AKRIVOS GEORGE” and its online shop) are the
intellectual property of the Company and are protected in accordance with the
relevant provisions of Greek law. As such, any use of the aforementioned
content is strictly prohibited without the express written permission of
6. PRODUCT PURCHASES - ORDERS
On the www.cultstore.gr website you will find step by step
information about the process you must follow to complete your order. You will
be given helpful advice on identifying and correcting potential errors when
placing your order (e.g. selection of the type, quantity, payment terms etc.).
Upon completion of your order we will send you e-mail
confirmation, which will be followed by a subsequent e-mail informing you about
7. EXCHANGES - RETURNS - PRODUCT REPLACEMENT
In all cases where you are asking for a refund or replacement of
the product purchased you must inform us within fourteen (14) days of the receipt
of the item via the email address [email protected] asking for return or replacement, and you should also provide a contact
All orders outside of
Greece are responsible for their return shipping costs, except from those cases
of product defects or delivery of the wrong product.
Conditions for refund:
the product must not have been used or worn
return must be made within fourteen (14) calendar days
the product must be accompanied by the original proof of purchase (receipt,
invoice, delivery note invoice etc.)
and must be in the condition in which it was received by the customer, complete
and undamaged, and accompanied by the packaging that normally accompanies the
In order to return the item(s) in good condition they must be
packaged appropriately - in a larger box - so that they are protected during
You have the right to return item(s) purchased and ask for a
replacement for the following reasons:
1. DELIVERY OF THE WRONG PRODUCT
In those cases where “AKRIVOS GEORGE” is clearly responsible for
delivery of items of a different design or size from that entered in the order
form, you may return the item in question.
Return of the items is free of charge throughout Greece.
2. PRODUCT DEFECTS
In those cases in which there is a defect in the item you have the
right to return the product you purchased and ask for its replacement by
another product or products of a value up to or equivalent to the price you
have already paid, or higher on payment of an additional sum, if you wish,
within 14 calendar days of receipt of the item.
In case you would like to return items throughout Greece we will
not charge you, as long as you communicate first with our customer services
department 0030 2231
3. PRODUCT EXCHANGE
If you decide you wish to exchange the product you purchased you
must enter the product code or codes and their size(s) in your e-mail
communication and one of our associates will contact you.
In case you would like to return
items throughout Greece we will charge
you 5€ ( return per delivery &
within 14 days), as long as you communicate first with our with our customer
services department 0030 2231
602106 (Mon-Fri 09:00-21:00).
No money is returned and
the customer should choose a new product equal to or greater value. For the
cost of sending the new product, the charging of transfers shall be effected on
the basis of the method payment selected on the original market.
8. ORDER CANCELLATION
To cancel any order before shipping and delivery by courier you
must contact 2231 602106, quoting your Order Number.
9. METHODS OF PAYMENT
1. CREDIT CARD
Use of your credit card for your online purchases at www.cultstore.gr is perfectly safe if you
follow the respective instructions. As soon as you fill in all the details
required for placement of your order, you will be automatically redirected to a
secure site of the partner bank (ALPHA BANK SA) where you can fill out your credit
card details online directly.
To pay by credit card, you must complete the relevant form
indicating the exact name of the holder, the number and expiration date of your
credit card, and the three-digit number (CVV) located on the back of the card.
Checking of details and payment is made directly, once you are
connected to the cooperating bank (ALPHA BANK).
For all purchases, the buyer should also be the holder of the card
used for the transaction.
2. PAYMENT ON DELIVERY
The customer pays on delivery of their order at the specified
address and the employee of the courier company acts on behalf of “AKRIVOS
GEORGE” according to its instructions. In this case the customer will be
charged a fee of €2.50 Euros to cover delivery costs (24% VAT included) for
products of 49€ or less. For orders over 49€ customers will not be charged.
The payment on delivery option applies only to deliveries within
Once you finish completing all other details required for
placement of your order you will be automatically redirected to Paypal’s secure
site, where you can either register your credit card details online or login to
your existing Paypal account and use the payment information you already have
4. Deposit in a bank account. You can deposit the money for your
orders in the following accounts: PIRAEUS BANK: Account Number: 5163083999996
(IBAN: GR) GR 40 080/1630 0051 6309-9996 NATIONAL BANK OF GREECE: Account
Number: 40449839 39 (IBAN: GR) GR 20021103960039639998939 EUROBANK BANK:
Account Number: 0026740404040403636 (IBAN: GR) GR 2323267440000010004036 ALPHABANK:
Account Number: 21001001001,861 61 61
(IBAN: GR) GR 9201401010101001001100861
After deposit, send the bank receipt
by email. (email: Eye disorders The bank supply of the remittance is burdening
Our aim is to deliver the item(s) you have ordered in the shortest
possible time, keeping the shipping process as simple as possible.
DELIVERIES IN GREECE
For orders: Free Shipping for orders over 49 Euros. Otherwise
there is a charge of 2,50 Euros. In case of return (size,color etc) , there
will be a 5 Euros charge.
The item(s) you have ordered will be sent to the address you have
given us through the courier company «GENIKI TAXYDROMIKI». “AKRIVOS GEORGE” reserves the right to use
a different courier company.
Within 1-3 working days for mainland Greece,
Crete and the islands (this applies to deliveries in the main cities of the
Prefectures and not to remote areas), assuming the items you have ordered are
available. These time limits do not apply in periods of bad weather, strikes or
during any force majeure event which may affect delivery times.
If a product is not immediately available, you will be notified
promptly by the orders department of the estimated delivery time.
DELIVERIES TO CYPRUS
All parcels to Cyprus are delivered within 3-5 days, with GENIKI
TAXYDROMIKI Couriers. The shipping cost is at 15 euro.
DELIVERIES TO EUROPE AND
REST OF THE WORLD
Deliveries abroad are 7 days and we ship with TNT.
Category 1:The charge is 19.5 euros and this category includes the
BELGIUM, FRANCE, GERMANY, LUXEMBOURG, NETHERLANDS, AUSTRIA,
BULGARIA, CZECH REPUBLIC, DENMARK, FINLAND, HUNGARY, IRELAND, ITALY, POLAND,
PORTUGAL, SLOVAKIA, SPAIN, SWEDEN, UNITED KINGDOM.
Category 2:The charge is 45.5 euros and this category includes the
ESTONIA, LATVIA, LITHUANIA, MALTA, ROMANIA, SLOVENIA, ANDORRA,
LIECHTENSTEIN, MONACO, NORWAY, SAN MARINO, SWITZERLAND, TURKEY, UKRAINE,
ALGERIA, CHINA, EGYPT, GREENLAND, ICELAND, INDONESIA, JAPAN, KOREA, LEBANON,
MALAYSIA, PHILIPPINES, SINGAPORE, THAILAND.
Category 3:The charge is 48.5 euros and this category includes the
ALBANIA, BELARUS, BOSNIA HERZEGOVINA, CROATIA, FYROM, ISRAEL,
RUSSIAN FEDERATION, CANADA, HONG KONG, INDIA, MEXICO, UNITED ARAB EMIRATES,
Category 4:The costs 69.5 euros and this category include all
other countries not listed above.
For any further information need did please contact us at the
following email : [email protected]
“AKRIVOS GEORGE” and the online store www.cultstore.gr enables
users to choose to receive regular or occasional information about new products
which become available, as well as other special offers, payment arrangements
etc., through promotional and informational messages to their email addresses.
www.cultstore.gr will not make excessive use of this service.
Should you wish to stop receiving informative newsletters or wish to unsubscribe
from the AKRIVOS GEORGE news delivery system completely, you can notify us
using the contact form on the online store website.
12. Dispute Resolution
For any dispute that might arise between “AKRIVOS GEORGE” and the
users from the use of the online shop “www.cultstore.gr” an effort will be made
for an amicable settlement after receiving a relevant written request on behalf
of the user.
Focusing on the need to reinforce the trust of the users so to buy
through the online shop “www.cultstore.gr”, the “AKRIVOS GEORGE”, recognize,
accept and welcomes the recourse to the online platform for Online Dispute
Resolution –ODR, aiming to the online resolution of the disputes. Through the
platform Online Dispute Resolution-(ODR) to the website
The users as well as “AKRIVOS GEORGE” can file electronically
their complaints and agree which entity from those listed on the platform and
are recognized in every member state, wish to undertake the out of court
electronic dispute resolution. The website of the European Commission to which
the users may address to for further information is:
Since the dispute cannot be resolved out of court, the dispute
will be resolved with recourse to the competent civil courts which have
territorial jurisdiction in each case.